Privacy Policy

Last updated: August 2026

S&T Controls respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you use our website or contact us.

Information we may collect

We may collect personal information that you choose to provide to us, including:

  • your name;

  • email address;

  • telephone number;

  • company or organisation;

  • information you provide through our contact forms;

  • information contained in emails or other correspondence with us; and

  • any other information you choose to provide when making an enquiry.

We may also collect technical and usage information relating to visits to our website through services such as Google Analytics and Google Search Console.

How we use your information

We may use your information to:

  • respond to enquiries;

  • communicate with customers and prospective customers;

  • provide information about our products and services;

  • provide quotations or discuss potential projects;

  • deliver and manage our services;

  • maintain appropriate business records;

  • improve our website, services and customer experience;

  • understand how people find and use our website; and

  • protect the security and operation of our website and business.

We will only use personal information where we have an appropriate lawful basis to do so under applicable data protection law.

Depending on the circumstances, this may include processing necessary to respond to your request or enter into or perform a contract, our legitimate business interests, compliance with a legal obligation, or your consent.

Website analytics

We use Google Analytics to understand how visitors interact with our website. This provides information such as website traffic, page visits and general usage patterns, helping us monitor and improve the website.

Where consent is required for analytics technologies, they will only be used after you have provided that consent.

We also use Google Search Console to understand how our website performs within Google Search, including information about search queries, impressions, clicks and website performance.

Social media

S&T Controls may maintain profiles on social media platforms.

If you interact with us through a social media platform, the relevant platform may process information about you in accordance with its own privacy policy and terms.

Our website may also contain links to social media platforms and other external websites. We are not responsible for the privacy practices of third-party websites.

Sharing your information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our website or business. This may include website hosting, analytics, IT and other professional service providers.

These providers should only process personal information where necessary to provide their services and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to meet any legal, accounting or reporting requirements.

The appropriate retention period will depend on the type of information and the reason we hold it.

Keeping your information secure

We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or method of electronic communication can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your personal information in certain circumstances;

  • ask us to restrict how we use your information;

  • object to certain uses of your information;

  • withdraw consent where we rely on consent; and

  • request the transfer of certain information to you or another organisation.

If you would like to exercise any of these rights, please contact us using the details below.

You also have the right to raise a concern with the Information Commissioner's Office (ICO).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and the date at the top of the policy will be updated.

Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

S&T Controls
Email: simon@sandtcontrols.co.uk